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Platform security layers

We at link deposit secure your account using industry-standard encryption protocols. All data transmission between your device and our servers is protected by TLS 1.2 or higher, ensuring that your personal information, identity documents, and payment details remain encrypted in transit. Our server infrastructure stores encrypted data on secure, isolated systems. Account access is protected by your unique password — we recommend using a strong password and changing it regularly. Two-factor authentication is available for additional protection. When you log in, our system verifies your IP address and device fingerprint to detect unusual access patterns. If we detect suspicious activity, we may temporarily restrict your account and ask you to verify your identity. Our support team does not store passwords and never asks for them via email or chat.

Game fairness and RTP

All games on link deposit use certified random number generator (RNG) systems — slot machines, table games, and live-dealer titles operate with predictable mathematical parameters called RTP (return to player percentage). RTP describes the long-term average payout; individual sessions vary widely due to chance. For example, a slot game with means that over millions of spins, the game returns approximately 96 pence per pound wagered — but any single session may return far more or far less. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) are not RNG-based; they use real cards and wheels. Outcomes are determined by physical randomness and standard game rules. We do not offer side betting or guaranteed-outcome games. Game mathematics are transparent in each game's help section. Every title carries a certificate of fairness from independent testing labs, confirming that RNG implementation meets industry standards.

KYC verification process

KYC (Know Your Customer) verification exists to prevent fraud, money laundering, and identity theft — it is standard practice across regulated payment networks. When you open a link deposit account, we require a clear photo of your national ID (Indonesian Kartu Tanda Penduduk or passport) and a live selfie showing your face. Upload both images through your account settings. Our verification team reviews submissions within subject to verification during business hours. We check that your face matches the ID, that text is legible, and that the ID is not expired. If documents are unclear or mismatched, we send a rejection notice with resubmission instructions. Once verified, you can deposit and withdraw without additional documents (unless unusual activity flags your account for enhanced review). KYC data is encrypted and retained according to local data-protection laws — we do not sell personal information to third parties.

User feedback and review channels

User reviews and feedback help improve our platform. If you encounter issues or have suggestions, submit feedback through your account's help section or open a support ticket. Our team reads all submissions and responds to account-related queries within 2 to 4 business hours. While we cannot respond individually to every review or rating, patterns in user feedback guide our product roadmap — common requests for new games, payment methods, or interface improvements are prioritized based on demand. External review sites (e.g. casino forums, sports-betting communities) sometimes mention link deposit; read such reviews with caution, as they are written by users who may have different expectations or objectives. We encourage you to verify claims directly with our support team before making account decisions. Your transaction history and account activity are private — only you and our authorized staff can access them.